Outage Text Alerts

Outage Text Alerts

Four County has implemented a new outage text alert system that makes connecting with us and staying informed about power outages easier than ever. Once enrolled, members will automatically receive a text message when their power is out and another one when their power is restored. In addition, members can now report their outage and check its status by simply sending us a text message.

As a convenience, if your cell phone number is already on your electric account, you will be automatically enrolled in the service. Please note that if your cell phone number is on multiple accounts, you will receive a text message asking you to sign up for each account manually. Signing up manually will allow you to assign a nickname to each account that your phone number is attached to, which will help avoid confusion when there is an outage. If you wish to stop receiving outage-related text messages, simply reply with the word “QUIT.” 

Sign up or Re-enroll

If you need to sign up or re-enroll, please fill out the form below and click submit or click here to open the registration form in a new tab. This process will only take a few seconds, but you will need your Four County EMC account number to register. After you complete registration, you will receive a text message on your phone from 888-368-7289 that will give you a passcode number that you will need to enter to confirm your registration and complete the process.

Reporting an Outage

Please remember to save 888-368-7289 into your cell phone contact list to make reporting your outages easy in the future.

  • To report an outage, text the word “OUTAGE” to 888-368-7289
  • To receive the status of your outage, text the word “STATUS” to 888-368-7289
  • To opt-out of receiving outage information, text the word “QUIT” to 888-368-7289

Frequently Asked Questions

To view a list of frequently asked questions about our outage text alerts, please click here or click on the picture below.

 

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