Coronavirus Response

As a community-based electricity provider, Four County EMC is taking precautions amid growing concerns about the Coronavirus (COVID-19).

Following the guidance of President Trump and North Carolina Governor Roy Cooper, we plan to safeguard our operations while protecting the well-being and safety of our employees and our members.

To our members

As a cooperative, we have a responsibility to do what is in the best interest of all of our members. Beginning Wednesday, March 18th, we are closing our lobbies to walk-in traffic. However, our drive-thru windows will remain open for business. By closing our lobbies, we are limiting the direct exposure of our members and employees. We ask that anyone who can do business by phone to please do so in order to keep drive-thru times down.

Additionally, Governor Roy Cooper has recently issued some Executive Orders that affect our members. With the stay-at-home order that went into effect on March 30, we understand that this will continue to financially impact our cooperative members. Another Executive Order was passed March 31 that affects utility companies and shutoff. 

On May 30, Governor Roy Cooper issued Executive order 142 which extended the Executive Order that was issued on March 31.

Four County previously announced that we are suspending the disconnection of electric service for non-payment until May 31.

The cooperative would like to announce today that WE HAVE NOW EXTENDED THIS POLICY THROUGH JULY 29.

PLEASE REMEMBER AND BE AWARE…ELECTRIC BILLS ARE NOT BEING WAIVED…the co-op is simply allowing members additional time to pay their bills without their accounts being disconnected or being charged late fees.

We know these are challenging and unprecedented times that we are experiencing and hopefully this will relieve some stress for you and your family.

During emergency situations, we often see an increase in phone scams trying to take advantage of the fear and confusion of the situation by calling members and threatening to cut off services unless immediate payment is made. If you have any questions, please call us at 888-368-7289.

Signs and symptoms (Click here to learn more)

  • Coughing
  • Fever
  • Shortness of Breath

To protect yourself

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Cover a cough or sneeze with a tissue and discard the tissue immediately. If a tissue is not available, use the inside of your elbow, not your hands.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Practice social distancing (6 feet)
  • Avoid contact with people who are sick.

To protect others

  • Stay home if you are sick, except to get medical care.

Clean AND disinfect frequently touched surfaces daily at home and at work. This includes your car’s steering wheel, tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks. If surfaces are dirty, use detergent or soap and water prior to disinfection.

Is there a power outage in your area?

When there's an emergency, we respond promptly and efficiently to any report in your community or neighborhood.